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Version: DPX vPlus 7.3

Enable DEBUG mode in DPX vPlus

Available log levels

LEVELDESCRIPTION
INFOProvides general operational messages to confirm that the software is functioning as expected
DEBUGOffers detailed diagnostic information to help developers troubleshoot issues
TRACEProvides the most granular level of detail, often used to trace the execution of specific code paths

Changing log level in the DPX vPlus components

Server

  1. Connect to the server host using SSH

  2. Open the following file for editing
    /opt/vprotect/server/quarkus.properties

    Example:

    vi /opt/vprotect/server/quarkus.properties
  3. Locate the line in the file that controls the logging mode
    quarkus.log.level=INFO

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the service:

    systemctl restart vprotect-server

Node

  1. Connect to the node host using SSH

  2. Open the following file for editing
    /opt/vprotect/node/log4j2-node.xml

    Example:

    vi /opt/vprotect/node/log4j2-node.xml
  3. Locate the line in the file that controls the logging mode
    <Property name="logLevel">INFO</Property>

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the service:

    systemctl restart vprotect-node

Tape manager

  1. Connect to the tape manager host using SSH

  2. Open the following file for editing
    /opt/vprotect/tapemanager/config/application.properties

    Example:

    vi /opt/vprotect/tapemanager/config/application.properties
  3. Locate the line in the file that controls the logging mode
    quarkus.log.level=INFO

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the service:

    systemctl restart vprotect-server

Cloud agent

  1. Connect to the node host using SSH

  2. Open the following file for editing
    /opt/vprotect/cloudagent/AgentConfig.json

    Example:

    vi /opt/vprotect/cloudagent/AgentConfig.json
  3. In the JSON file, find the logs section nested under the agent key

  4. Add the following key to the logs section
    "level": "INFO"

    The default value for the logging level is INFO.

    Set the value to INFO, DEBUG or TRACE.

    After the modification, the section should look like this:

    agent": { 
    "logs": {
    "path": "../logs/cloudagent",
    "level": "DEBUG"
    }
    }
  5. Save the file

  6. Restart the node service:

    systemctl restart vprotect-node

OS agent

  1. Connect to the client host

  2. Open the following file for editing

    Windows system:
    C:\ProgramData\sbr-osagent\osagent.properties

    Linux system:
    /opt/vprotect/osagent

    MacOS system:
    /Library/Application Support/osagent

  3. Locate the line in the file that controls the logging mode
    osagent.logs.level=INFO

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the service:\

    Windows

    sc stop sbr-osagent && sc start sbr-osagent

    Linux

    systemctl restart sbr-osagent


    MacOS

    sudo launchctl stop eu.storware.sbr.osagent
    sudo launchctl start eu.storware.sbr.osagent

Cloud server

  1. Connect to the node host using SSH

  2. Open the following file for editing
    /opt/vprotect/``cloudserver/config/application.properties

    Example:

    vi /opt/vprotect/cloudserver/config/application.properties
  3. Locate the line in the file that controls the logging mode
    quarkus.log.level=INFO

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the node service:

    systemctl restart vprotect-node

OS server

  1. Connect to the tape manager host using SSH

  2. Open the following file for editing
    /opt/vprotect/tapemanager/config/application.properties

    Example:

    vi /opt/vprotect/osserver/config/application.properties
  3. Locate the line in the file that controls the logging mode
    quarkus.log.level=INFO

    The default value for the logging level is INFO

  4. Set the value to INFO, DEBUG or TRACE

  5. Save the file

  6. Restart the node service:

    systemctl restart vprotect-node